1. Introduction:

We are committed to protecting your privacy and safeguarding your personal health information.

This Privacy Policy outlines how we collect, use, store, and protect your data in relation to our Ayurvedic health services. By using our services, you agree to the terms outlined below.

2. Information We Collect:

To provide personalized Ayurvedic consultations and treatments, we may collect the following information:

Personal Identification Information: Name, address, email, phone number health Information: Medical history, current health conditions, lifestyle habits, dietary preferences, details relevant to your health assessment and other required information.

Payment Information: Credit/debit card details, billing address, and payment transaction details.

Communication: Information you provide via emails, phone calls, or other communication channels.

3. How We Use Your Information:

The information we collect is used to:

Provide personalized Ayurvedic consultations and treatment plans.

Develop and monitor your health progress.

Communicate with you regarding appointments, follow-ups, and health updates.

Process payments and manage billing information.

Improve our services based on feedback and consultations.

4. Confidentiality and Data Security:

We understand the sensitive nature of your personal health information and are committed to maintaining strict confidentiality.

Confidentiality Commitment:

Your personal and health information will not be shared with any third parties without your explicit consent, except where required by law or for medical referrals, if needed.

Data Security: We use secure systems and protocols to store your data, including encryption technologies to protect your information from unauthorized access or breaches.

Restricted Access: Only authorized personnel, such as your Ayurvedic practitioner and support staff, have access to your personal information to provide care and services.

5. Third-Party Service Providers:

In some cases, we may work with third-party service providers (e.g., payment processors) to assist with your care or manage payments. These providers are required to adhere to strict confidentiality and data security standards, ensuring your information is protected.

6. Data Retention:

We retain your personal and health information only for as long as necessary to provide our services and comply with legal obligations. Once your information is no longer needed, we will securely delete or anonymize your data.

7. Your Rights:

You have the right to:

Access the personal and health information we have collected about you.

Request corrections to inaccurate or incomplete information.

Request the deletion of your information, subject to legal and regulatory requirements.

Withdraw consent for the use of your information at any time.

If you wish to exercise any of these rights, please contact us at 0483 933 223.

8. Online Consultations and Data Protection:

For online consultations, we use secure, encrypted communication platforms to protect your personal health information. Video or audio calls will not be recorded without your explicit consent.

9. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and you will be notified if significant updates affect how we handle your personal information.

10. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out to us at 0483 933 223